city motors

ase read these Terms and Conditions (“Terms”) carefully before using the products, services, and website operated by Fort EV Motors. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our offerings.


1. Use of Services

a. You must be at least 18 years of age or the legal age of majority in your jurisdiction.
b. You are responsible for keeping your login credentials confidential.
c. You agree not to use our services for any unlawful or unauthorized activities.


2. Product Orders and Payments

a. Product availability may change without notice. We reserve the right to limit quantities.
b. All transactions must be completed using accurate, authorized payment details.
c. Fort EV Motors is not responsible for delays or losses due to third-party payment gateway issues.


3. Intellectual Property

a. All content, designs, logos, and trademarks on our site are the property of Fort EV Motors or its licensors.
b. You may not copy, reproduce, or distribute any part of the website without our written consent.


4. Disclaimer of Warranties

a. Our services and products are provided “as is” and “as available.”
b. We do not guarantee that the website or services will be uninterrupted or error-free.


5. Limitation of Liability

a. Fort EV Motors is not liable for any indirect, incidental, or consequential damages arising from your use of our services.
b. Our liability in any case is limited to the amount paid by you for the product/service in question.


6. Indemnification

You agree to indemnify Fort EV Motors, its officers, employees, and affiliates from any losses or damages resulting from your misuse of the site or violation of these Terms.


7. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective once posted on our website. Continued use of the site implies acceptance of the revised Terms.


8. Government Regulations (FAME II)

In compliance with government policies (e.g., FAME II), Aadhaar card may be mandatory to avail subsidy benefits. Fort EV Motors reserves the right to change the process or eligibility at its discretion. In case of the user’s demise or non-compliance, Fort EV Motors may cancel the booking and apply its refund policy accordingly.


9. Legal Jurisdiction

All disputes are subject to the jurisdiction of appropriate courts at Faridabad, Haryana. We reserve the right to update or discontinue services without prior notice.


10. Communication Consent

By using our platform, you consent to receive calls, emails, SMS, or WhatsApp messages from Fort EV Motors or its authorized representatives regarding your booking, vehicle updates, or promotional content. You may not claim such communications as unsolicited.


11. Delivery Schedule

Fort EV Motors and its authorized dealers will make reasonable efforts to deliver your vehicle as per the estimated timeline. However, delays may occur due to logistics or availability. The final vehicle price will apply at the time of delivery. In case of non-payment or delay by the customer, delivery may be withheld.


12. Booking Terms

  • Vehicle prices and availability may change without notice.
  • Vehicle delivery is subject to document verification, payment completion, and dealership confirmation.
  • KYC and payment-related documentation must be completed at least 7 days before scheduled delivery.
  • Fort EV Motors reserves the right to alter dealerships for delivery purposes if needed.

13. Acceptance of Booking

Bookings are subject to successful payment and verification. Failure to follow the payment schedule or document requirements may lead to cancellation, delay, or repossession of the vehicle.